Device Info page


You can navigate to the Device Info page of any device in your organization by selecting the device in question on the Devices page.
 

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From left to right, the horizontal bar near the top of the page contains:

  • Device name and type
  • Update Device button: Click to remotely update the device firmware. Only enabled when the device is online and its status is Ready.
  • Download Logs button: Click to download the device logs. Only enabled when the device is online.
  • Actions button: Click the […] button in the top right corner to load a drop-down menu containing the following options:
    • Screen Capture: Click to take a picture of the current state of the device touchscreen. Only appears when the device is online.
    • Webcam Capture: Click to take a picture of the print bed area using the camera installed in your device. Only appears if the device is online and is either a Metal X or Industrial Series printer.
    • Activate Warranty: Click to activate the warranty for this device. Only enabled when there is no active warranty associated with the device.
    • Rename Device: Click to change the name of an offline device. Only enabled for the organization owner. For more information, see Renaming a Device.

 

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The topmost section of the page lists the device type, name, and status. It also contains the following features: 

  • Progress bar: Displays the progress of any currently running job, as well as the remaining time in the print (if applicable).
  • If the device is a composite printer:
    • Preheat Plastic button: Click to preheat the plastic nozzle on the print head of the printer in question. Only enabled when the printer is online but not currently printing.
    • Preheat Fiber button: Click to preheat the fiber nozzle on the print head of the printer in question. Only appears if the printer is fiber-capable; only enabled when the printer is online but not currently printing.
    • Cool Printer button: Click to cool the nozzles on the print head of the printer in question. Only enabled when the printer is online but not currently printing.
  • If the device is a Metal X printer:
    • Preheat Metal button: Click to preheat the metal material nozzle on the print head of the printer in question. Only enabled when the printer is online but not currently printing.
    • Preheat Release button: Click to preheat the release material nozzle on the print head of the printer in question. Only enabled when the printer is online but not currently printing.
    • Preheat Bed button: Click to preheat the print bed of the printer in question. Only enabled when the printer is online but not currently printing.
  • Stop button: Click to cancel the current print job. Only appears if the device is a printer; only enabled while a print job is in progress.

 

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The Status table reports the following information:

  • If the device is a printer: 
    • If a print job is in progress:
      • Name of the current print
      • Name of the user who started the print
      • Layer currently being printed
    • Status of the primary material (either plastic or metal material)
      • Temperature of the corresponding nozzle, in Celsius
      • Material name, if any is loaded
      • Quantity remaining, if material was loaded using the Meter Load utility
    • Status of the secondary material (either fiber or release material)
      • Temperature of the corresponding nozzle, in Celsius
      • Material name, if any is loaded
      • Quantity remaining, if material was loaded using the Meter Load utility
  • If the device is a furnace:
    • Temperature status line; may read “Note: Data may not be current” if furnace is offline. 
    • Inert Gas: Displays the pressures, in kPa, of the CLC and reserve cylinder. Only appears if the furnace is online.
    • Mix Gas: Displays the pressures, in kPa, of both mix gas cylinders. Only appears if the furnace is online.
    • Supply Filter: Displays the number of runs before the supply filters need to be replaced.
    • Exhaust Filter: Displays the number of runs before the exhaust filter needs to be replaced.
    • Tube: Displays the total number of runs for which the tube has been installed.

 

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The Print Queue section lists any jobs currently in a printer’s queue. These jobs will print one at a time, in the order shown, as the printer becomes available. At the end of each row is an Actions button; if clicked, this button loads a drop-down menu containing options to open, print, or export the selected build.

 

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The last section of the page lists all jobs assigned to the device in question. For more information on the In Progress, Sinter History, and Print History tables, see Sinter Jobs and Print Jobs.