Create an Eiger Organization


Goals:

 

Before you can print to your printer, you will need to register it to an organization in Eiger, our software for setting up and slicing parts. You will need your printer’s ID and access key to complete this process. Note that a printer can only be assigned to a single Eiger organization, and a user can only belong to a single organization.

 

Join an Existing Organization

To create an Eiger account in an existing organization, request that the organization owner add you to the organization, then click the link in the Welcome to Eiger email. Enter the email address and temporary password listed in the email, then click Sign In. Set your password when prompted, then read and accept the Terms of Service.

 

Create a New Organizations

  1. Navigate to https://eiger.io in a Google Chrome browser and click Sign Up below the login form.
  2. Input all of the required information to create an Eiger organization, then click Sign Up

    create_eiger_organization.png

  3. You will receive an email from Eiger after creating your organization. Please click on the link within the email to complete the sign-up process.
  4. After logging in, Eiger will prompt you to register a printer. Find your printer's ID and access key on the stickers provided with your Markforged printer, or by powering on your printer and navigating to Menu > Settings > System Info.
  5. Enter the desired device name, device ID, and device access key into the appropriate fields and click Register Device.
    Note: You do not need to include any hyphens in the Device ID field.

    registerdevice_popup.png
  6. Optional: Follow the instructions in Adding Users to add as many users to the organization as desired.

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Add Printer to Existing Organization

If you already have an existing organization you can add a new printer to it at any time with the printer's ID and access key. You can find this information by selecting the menu icon on your printer’s touchscreen and navigating to Settings > System Info.

  1. Sign into your Eiger account in a Google Chrome Browser.
  2. Select Devices or Printers from the sidebar on the main Eiger page.
  3. Select the Register Device button in the top right corner of the page.
  4. Enter the desired device name, device ID, and device access key into the appropriate fields and click Register Device.
    Note: You do not need to include any hyphens in the Device ID field.

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