Auto-Pause and Material Metering


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About the Auto-Pause Feature

The Auto-Pause feature is designed to alert you if your printer is running low on plastic or fiber, if applicable, so as to prevent your printer from running out of material during a print. This feature only works if you use the Meter Load option when loading materials. For more information on material metering, please see Load Plastic or Load Fiber.

Should Eiger or your printer find that there is less material loaded into the printer than is needed, you will be prompted with the following options:

  • Turn the Auto-Pause feature on: This will cause your print to stop when the amount of remaining material becomes too low so that you can replace it and continue your print.
  • Turn the Auto-Pause feature off: This will cause your printer to run regardless of the amount of material remaining, potentially leading to a failed print.
  • Cancel the print: The print will be immediately canceled. It is not possible to resume a canceled print.
  • Reload new material: The user can swap out the partial spool of material for a new or more full spool and continue on with the print.

If you choose to enable the Auto-Pause feature, either through Eiger or on your printer, and the print does pause, you will receive a notification on the printer's touchscreen and via email.

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Enable and Disable the Auto-Pause Feature in Eiger

When sending a part to a printer, Eiger will automatically check whether the printer has enough material to run the print. If material supplies are too low, you will receive an onscreen pop-up notification asking if you would like to use the Auto-Pause feature. When printing from Eiger, Auto-Pause is enabled by default.

Example of an Auto-Pause notification in Eiger

  • If Eiger determines that you do not have enough material to print a part, you will see a pop-up like this one:

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Enable and Disable the Auto-Pause Feature on Your Printer

When printing a part from onboard storage or from your printer's queue, your printer will check to see if there is enough material loaded to run the print. If material supplies are too low, you will receive an onscreen notification and will be prompted to select an option for the print.

Unless instructed otherwise by Markforged Support, you should leave Auto-Pause enabled at all times.

Examples of onscreen Auto-Pause notifications

  • If your printer determines that there is not enough material to complete a print, you will receive a notification. Each notification will present you with options to continue or go back.


  • If you choose to continue with the print, your printer will ask if you would like to continue with the Auto-Pause feature turned on or off.


  • If you choose to go back, you will be directed to the home screen.
  • If you choose to reload material and continue with the print, you can select the Resume option on your printer’s touchscreen. If there is enough material loaded to finish the print, the printer will resume printing; otherwise, the printer will prompt you to go back or enable the Auto-Pause feature again.

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Resume and Continue Print After Auto-Pause 

Any time your printer resumes from a pause, it will check whether you have enough material to continue printing.

  • If your printer determines that you still do not have enough material to complete the print, you will be prompted with a warning and presented with the options to continue the print anyway or go back to reload.


  • If your printer determines that you have no material loaded, you will be prompted with the following screen.


  • If your printer determines that you have enough material to complete the print, you will be prompted to resume the print.

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Reset Material Meter

Eiger's estimate of remaining print material is deliberately conservative. To improve the accuracy of material metering, you can re-weigh your spool without unloading material by using the Reset Plastic/Fiber Meter utilities.

  1. Select Menu > Materials > Reset Plastic/Fiber Meter.
  2. Carefully remove the appropriate spool from the dry box or printer, setting aside the spindle. Do not unload the filament from the printer.
  3. Weigh the spool as normal.
  4. Enter the new spool weight at the prompt.
  5. Replace the spindle and carefully replace the spool.