Release Notes


Summary

These release notes provide an overview of the Markforged releases including new features, fixes and known issues with the printer software and firmware.

NOTE: Markforged delivers software and firmware in the same package and we refer to the installation package using the generic "firmware" title.


Firmware Upgrade Guide

To upgrade to the latest firmware please use the following instructions: Firmware Upgrade Guide


Latest Version

Release Date: 2017-07-03-16:49:43
App Version: bc42c09
Firmware Version: c08b0b4

Firmware Updates

  • USB 3.0
    • All printers now support USB 3.0 compatability.

To learn more about the Metal X, click here.


Previous Version

Release Date: 2017-06-20
App Version: dd040cf
Firmware Version: c08b0b4

Eiger Updates

  • Improved Project Workflow for Organizations
    • You can now add parts you own to any project in your organization.
    • Users cannot move other users' parts into or out of projects.
  • New Preferred Units Setting
    • On the account settings page, you can now choose "Metric" or "Imperial" as your preferred units.
    • Newly imported parts will use those units be default.
    • This setting also affects the units displayed for part weight and laser scan measurements.
  • Increased Strength for Default Fiber Settings
    • Default sandwich panel now has four layers of fiber on top and bottom, rather than three.
    • Default fiber pattern is Isotropic for increased strength.

Previous Version

Release Date: 2017-06-02-17:53:44
App Version: dd040cf
Firmware Version: c08b0b4

New Feature: Turbo Supports

  • Supports will now print significantly faster by default
  • For parts that are already sliced, you will need to turn on "Turbo Supports" in the advanced settings.
  • Learn more about Turbo Supports here: Supports and 3D Printing

Previous Version

Release Date: 2017-05-12-17:11:58-
App Version: d5ab7ad
Firmware Version: 4776cc4

Mark X only: Enhanced first layer print quality

  • Please update your printer firmware

Eiger Update:

  • Individual Printer Queues
    • Your global print queue has been replaced by a print queue for each printer in your organization
    • For those with prints in the global queue, we have moved them to an individual printer queue

Previous Version

Release Date: 2017-04-26-13:56:49
App Version: e65e1be
Firmware Version: 6c8a8d7

Printer Touchscreen Interface Update

  • Larger buttons on printer touchscreen to increase readability and usability.

Mark X Update

Known Issues

  • NONE


Previous Version

Release Date: 2017-03-15-16:58:52
App Version: 3f59bdd
Firmware Version: d292918

Mark X Update

  • Laser now scans bed topography and actively compensates for elevation changes during printing.
  • We now print a small calibration line on the left side of the print bed prior to every print.
  • These changes result in better bed adhesion, less warping, improved surface finish, and more accurate parts.
  • To take advantage of the new laser leveling function you will need to do the following:
    1. Run the new laser level utility on your printer. For more information about running the Laser Leveling utility, please see the Level Print Bed support article.
    2. Re-slice your parts in Eiger. This can be accomplished by initiating a print by opening a part from your library (note: you will need to re-create any saved builds and replace queued print jobs).
    3. Scrape small test line from left side of printer after every print

Eiger Update

  • Various Bug Fixes

Firmware Update

  • Various Bug Fixes

Known Issues

  • NONE


Previous Version

Release Date: 2017-03-02-15:01:51
App Version: da9c575
Firmware Version: a056528

Eiger Update

  • Various Bug Fixes

Firmware Update

  • Various Bug Fixes

Known Issues

  • NONE

To learn more about the Metal X, click here.


Previous Version

Release Date:  2017-2-14-00:59:09
App Version: 8aafcc8
Firmware Version: b4c5708

Eiger Update

  • Various Bug Fixes

Firmware Update

  • Mark X Only: Travel moves will now be more quiet
  • Various Bug Fixes

Known Issues

  • NONE


Previous Version

Release Date:  2017-1-30-23:52:50
App Version: 98dbb82
Firmware Version: 51e04a2

Eiger Update

  • New part rotation features now available
    • Click any face of your part on the part page to make it face down on the bed.
    • Click the 'Manual Rotation' button to use a graphical rotation tool.
    • Check out the Support Article for more information.
  • Various bug fixes and print quality improvements

Firmware Update

  • Mark X Warning: All Mark X users must run the 'Calibrate Motor Encoders' utility after updating
    • Utility found at Menu → Utilities →Advanced Utilities →Calibrate Motor Encoders
  • Mark X Only: New homing routine is slower but more accurate
  • New post-print feedback screen
    • Use the 'Feedback' button after print completion to report part quality defects
    • Check out the Support Article for more information.
  • Print bed lowers to the bottom of the printer on pause
  • Various Bug Fixes

Known Issues

  • NONE


Previous Version

Release Date:  2017-1-08-19:18:33
App Version: ef8a661
Firmware Version: dc110b8

Eiger Update

  • When using Concentric Fiber Fill, you can now choose which walls to reinforce
    • Options include:
      • All Walls (Default)
      • Outer Shell Only (Previous Default)
      • Inner Holes Only
  • Time and material estimates are more accurate
  • Mark X Only: You can choose from several "Scan Modes" for different balances of speed and resolution

Firmware Update

  • Various bug fixes
  • Mark X Only: Updated laser firmware for faster and more accurate scanning

Known Issues

  • NONE


Previous Version

Release Date:  2016-12-14-23:48:07
App Version: 2f78137
Firmware Version: dc110b8

Eiger Update

  • Breaking Change: Reduced average MFP file size by about 60%
    • To continue printing, you MUST upgrade your printer firmware to a version later than 2016-11-01
  • Various bug fixes

Firmware Update

  • Various bug fixes

Known Issues

  • NONE


Previous Version

Release Date:  2016-11-1-12:55:17
App Version: 8c13eaa
Firmware Version: 5723ffe

Eiger Update

  • Support for Onyx Series Printers enabled
  • Default plastic type set to Onyx for customers who can print it
  • Organizations can now have up to 100 users (previously capped at 5)

Firmware Update

  • Added support for Onyx Series printers
  • Updated UI for material loading utilities
  • Mark X update: Added automatic out of plastic detection

Known Issues

  • MARK X users  who upgrade to the latest version of the firmware must also take the additional step of recalibrating their stepper encoders.

    Please execute the following steps from the printer touchscreen:

    Menu > Utilities > Advanced Utilities > Calibrate Stepper Encoders and follow the on screen instructions.

Previous Version

Release Date:  2016-11-17-13:52:47
App Version: f88c547
Firmware Version: 5723ffe

Eiger Update

  • All users now have access to these software features:
    • Single sign-on with Google available in account settings
    • Two-factor authentication via text message available in account settings
    • New 'Dashboard' page with printing statistics, available on left sidebar when viewing account settings

Firmware Update

  • Load Plastic Utility
    • In 'Load Plastic' utility, for Nylon a 'Full Spool' is now assumed to be 800cc
    • To load an old 1000cc Nylon spool, select 'Partial Spool' and enter 1442 grams

Known Issues

  • NONE


Previous Version

Release Date:  2016-11-4-20:19:56
App Version: defbc8c
Firmware Version: 5723ffe

General Bug Fixes

  • This firmware update contains general bug fixes that should improve user experience.

Known Issues

  • NONE


Previous Version

Release Date:  2016-11-1-12:55:17
App Version: 8c13eaa
Firmware Version: 5723ffe

New Eiger Features

  • Additional Support for Mark X
    • Larger Build Volume
      • X - 330 mm (12.99 in)
        Y - 250 mm (9.84 in)
        Z - 200 mm (7.87 in)
    • Laser Scanning for Dimensional Accuracy
    • Camera for Real-Time Print Monitoring
  • Cloud Slicing Available for All Users
    • Slicing is faster AND you can continue to do other work on your computer while Eiger slices your part in the background.

    • Users can enable or disable cloud slicing using the "cloud slicing" toggle in the Part View in Eiger

    • Part slicing can now queue multiple parts to slice as soon as the current part completes.
  • Print History and Print Queue are now Separate Pages
  • Print History can now be Searched or Filtered
  • Improvements to Plastic Print Quality

New Firmware Features

  • Updated User Interface
    • Some screen and features on the printer have been updated for an improved user experience
  • Faster Print Head Homing
  • Enables Mark X Specific Features
    • Automatic Out-Of-Plastic Detection
    • Laser Scan Bed Leveling Utility
    • Laser Bed Level Check Before Printing

Known Issues

  • NONE


Previous Version

Release Date:  2016-10-6-01:12:17
App Version: 58be9c8
Firmware Version: 65cd644

New Eiger Features

  • Performance Improvements in the Layer Editor
  • Preserve Custom Fiber Settings
    • Custom Fiber edits in the Internal View will now be preserved if an unrelated setting is changed in the Part View.
    • Pauses placed after layers will also be preserved.
    • Changing the scale, rotation, layer height, or STL will cause any custom fiber settings to be lost.

Known Issues

  • NONE


Previous Version

Release Date:  2016-09-20
App Version: b322eac
Firmware Version: 65cd644

New Firmware Features

  • Wet Plastic Purge Line
    • A thick purge line will now print before every print job, unless a print has been run in the last four hours, to ensure best possible results.
    • The print purges your printer of material that has been sitting in the Bowden Tube and may be susceptible to moisture from the air.
    • The purge line takes about five minutes to print and uses less than $1 worth of material.
    • You can manually turn off the purge line, or print it manually, by going to Menu -> "Utilities" -> "Advanced Utilities" -> "Wet Nylon Purge".
    • Wet Plastic Purge Line Utility Support Article.
  • Confirm Cancelling Prints
    • Your printer will now show an "Are You Sure?" prompt before cancelling a print to prevent accidental cancellation.

New Eiger Features

  • New Material Badges
    • On the library page in Eiger, parts will now have badges to show material type(s) used.
    • Parts will show badges for both plastic type and fiber type.

Known Issues

  • NONE


Previous Version

Release Date:  2016-09-08-17:55:02
App Version: 30a9f94
Firmware Version: 65cd644

New Firmware Features

  • Fiber Nozzle Height Calibration Utility
    • Utility to show if the printer's Fiber Nozzle is at the correct height.
    • Users can print a test "staircase" part and swipe the Fiber Nozzle over it.
    • The placement of the mark left from swiping the nozzle tells if the nozzle needs to be raised or lowered.
    • Fiber Nozzle Calibration Test Print Support Article

New Eiger Features

  • Display Print Quality Ratings On-Screen
    • Print Quality ratings for finished prints will now appear on the print job page.
  • Print Quality Improvement
    • Updated the way prints with fiber generate to minimize the pull back of fiber on the corners of parts.

Fixes

  • Accurate "Time Until Pause"
    • Fixed a bug that was causing incorrect "Time Until Pause" to be displayed.
  • Large Prints in Builds
    • Fixed a bug that was causing large prints to generate off the build plate.
    • Large prints can now be successfully placed on the build plate in Eiger.

Known Issues

  • NONE


Previous Version

Release Date:  2016-09-01-19:55:20
App Version: 828d3bc
Firmware Version: 65cd644

New Eiger Features

  • Faster Part Loading
  • Users can no longer change "Plastic fill Type" in the Internal view.
    • Users can only set a plastic fill type for the entire part, rather than setting it by layer.
  • Automatically add a plastic layer above a fiber layer for additional part strength.

Known Issues

  • NONE


Previous Version

Release Date:  2016-08-22-17:26:41
App Version: 06ffeec
Firmware Version: 65cd644

New Features

  • Auto-Pause
    • Presents users with the option to automatically pause the print when material is about to run out.
    • Allows users to get the most out of a partial spool without running out of material during a print.
    • Auto-Pause Feature Documentation Page
  • Onyx Utilities
    • Printers now include files to perform the Bed-Level Test Print and XY-Offset Calibration Test Print with Onyx.
  • Fiber Jam Detection Utility Update
    • Fiber jam detection can now be toggled on or off while a print is in progress.
  • Time Until Next Pause
    • The time remaining until the next scheduled pause will display on the printer page in Eiger and on the printer's touch screen.
  • Print Queue
    • Print queue page now groups identical items into a single row with a quantity of prints.

 

Known Issues

  • NONE


Previous Version

Release Date:  2016-07-20-14:16:46
App Version: 2998ecd
Firmware Version: 65cd644

New Features

  • Material Metering (All Printer Kit Types)
    • All Printers will now track and calculate material as it's used

    • Printers will warn users when they are attempting to print a part and there is not enough material loaded.
  • Cloud Slicing (Enterprise Kit Type only)
    • Slicing is faster AND you can continue to do other work on your computer while Eiger slices your part in the background.

    • Enabled by default for all Enterprise Kit Printers using the "cloud slicing" toggle in the Part View in Eiger

    • Part slicing can now queue multiple parts to slice as soon as the current part completes.

Known Issues

  • NONE


Previous Version

Release Date:  2016-06-21-02:04:11
App Version: 1e4d9a7
Frimware Version: 65cd644

 

New Features

  • Raise Part setting for short support sections
    • This is a new setting slider under 'Supports' in Eiger that will raise a part off the bed 2mm
    • Helps make short support sections easier to peel
  • Brim now surrouds supports rather than printing under them

  • Fiber Jam Detection (Mark Two Only)
  • Fiber Jam Cleanup Utility (Mark Two Only)  
    • First, when user presses a button, printer checks to see if the jam was real or false
    • If it's a false jam, user is redirected back to pause screen
    • If it's a real jam, user is walked through a fiber nozzle replacement procedure, then redirected back to pause screen
    • User may resume print after fixing the fiber jam
  • Check Bed Level Utility (Mark Two Only) 
  • Adjust XY Offset Calibration (Mark Two Only)   
  • New Material - Onyx(Mark Two Enterprise Kits Only)

Fixes

  • Fixed an issuse where the printer would occasionally string over really small holes

  • Fixed an issue that prevented exporting build from print queue

Known Issues

  • NONE

Previous Version

Release Date:  2016-06-06-18:29:48
App Version: 3e22195
Frimware Version: 65cd644

 

New Features

  • Enterprise Customers now have access to the Reporting Dashboard in Eiger
  • USB Prints are copied to the printer, so the USB stick can be removed after the print starts
  • Option to rate print quality via the printer touchscreen upon a successful print

Fixes

  • Fixed an issue in which the print head would lock up on some machines after running utilities 
  • Fixed an issue in which file names with spaces were disallowed from running on the printer
  • Fixed a protocol issue that lead to the print pause screen showing up before completely pausing

Known Issues

  • NONE