Release Notes


Summary

These release notes provide an overview of Markforged releases, including new features, fixes, and known issues with the printer software and firmware.


Latest Version

Printer Release Date:  2019-09-16
Printer App Version:  048b8c1
Printer Firmware Version:  0f15ee6

This release contains hotfixes for composites printers.

All Composite Printers

  • Fixed a case where printers could falsely report plastic extrusion issues and out-of-material instances

Industrial Printers

  • Fixed a bug where the Laser-Guided Offset utility could loop continuously

Explore Markforged Additive Manufacturing University to access free online learning content.


 Previous Version

Printer Release Date:  2019-09-09
Printer App Version:  e684466
Printer Firmware Version:  90c024e

This release highlights a handful of printer improvements:

All Printers

  • Reworked network diagnostic utility. Now runs additional tests and provides better logging to help Markforged Support in troubleshooting issues

Metal X

  • Improved Load Metal utility. Now raises print bed to heat chamber faster and help prevent spool breakage if chamber is cold and not mid-print

Explore Markforged Additive Manufacturing University to access free online learning content.


 

Furnace Hotfix, 8 September 2019

Furnace Release Date:
2019-09-07
Furnace App Version: b2955c9
Furnace Firmware Version: 6d0edf8

Sinter-1

  • This release fixes an issue that resulted in Sinter-1 furnaces terminating the bakeout routine approximately 45 minutes after starting

 

Furnace Hotfix, 4 September 2019

Furnace Release Date:
2019-09-04
Furnace App Version: 44e5b7c
Furnace Firmware Version: 14297b8

Sinter-1

  • This release fixes an issue that resulted in Sinter-1 furnaces not executing the bakeout routine properly

  Previous Version

Furnace Release Date:  2019-08-29
Furnace App Version:  28e4561
Furnace Firmware Version:  75b672f

This release highlights a handful of furnace improvements:

All Furnaces

  • Clarified language across utilities for consistency
  • Facilitated the process of contacting Markforged Support after a prematurely cancelled furnace run

Sinter-2

  • Added a door lock indicator to the Sinter-2 status menu to notify users of lock status
  • Certain diagnostic utilities no longer require the Sinter-2 door lock to be engaged, to streamline workflows

Explore Markforged Additive Manufacturing University to access free online learning content.


Printer Hotfix, 14 August 2019

Printer Release Date:
2019-08-14
Printer App Version: 441b12f
Printer Firmware Version: be3c87f

All Printers

  • This release fixes an issue with the Meter Load utility where the loading of partial fiber spools was not working as expected


  Previous Version

Furnace Release Date:
2019-08-08 
Furnace App Version: 4de66b1
Furnace Firmware Version: 22505fc 
Printer Release Date: 2019-08-08
Printer App Version: 4de66b1
Printer Firmware Version: be3c87f

This release highlights Slicer performance upgrades. Also included is a new depressurization utility for all furnaces.

Eiger

  • Improved Slicing Performance! Slicing times down at least 33% across all parts with a new parallelized cloud architecture
  • Dashboard updated to report release material consumption and added support for Any Plastic and Any Metal options

All Printers

  • Updated load and unload utilities to reduce material waste
  • Improved maintenance experience. Utilities requiring material unload now remember previous spool weight for faster reload

Metal Printers

  • Prevents nozzle damage by proactively cooling nozzles while waiting for the chamber to heat

All Furnaces

  • New depressurization utility! Guides users through safely depressurizing their furnace before maintenance
  • Improved accuracy for system cool down. Note: Countdown will no longer display estimates less than five minutes

Explore Markforged Additive Manufacturing University to access free online learning content.


Furnace Hotfix, 8 August 2019

Furnace Release Date: 2019-08-08
Furnace App Version: 20339f7
Furnace Firmware Version: f930555

Sinter-1

  • This release fixes an issue that caused Sinter-1 furnaces to show the Done screen prematurely during bakeout. The screen would appear at roughly 100C, instead of the intended 40C.

 


 

Previous Version

Furnace Release Date: 2019-07-29
Furnace App Version: 4bd7395
Furnace Firmware Version: f930555
Printer Release Date:
2019-07-29
Printer App Version: 4bd7395
Printer Firmware Version: be3c87f

This release includes software support for the Sinter-2 which starts shipping this week. It also includes a collection of customer experience improvements.

Sinter-2

  • Added the Sinter-2 to furnace dropdown in Eiger
  • Added support for the Sinter-2 in furnace fit checks

Metal Printers

  • Metal X printers will now attempt to recover from a detected jam
  • Improved font used for Metal X raft labels
  • Vacuum now releases only after a user clears bed after a print

Sinter-1

  • New Adaptive Furnace Countdown. Improved furnace run quality by adapting run times based on live temperature measurements. (Users might notice times updating during a run; this behavior is expected)
  • Removed seconds from furnace run countdowns

Explore Markforged Additive Manufacturing University to access free online learning content.

 


 

Previous Version

Furnace Release Date: 2019-07-11
Furnace App Version: d5dda4f
Furnace Firmware Version: 0aced9a
Printer Release Date:
2019-07-11
Printer App Version: d5dda4f
Printer Firmware Version: 1a4a6af

This release focuses on troubleshooting improvements.

All Printers

  • Added a new printer debug mode for enhanced troubleshooting. This utility is found in the printer's settings and should be used as instructed by the Markforged Support team
  • Fixed workflow in search functionality for adding parts to an empty build

Metal Printers

  • Improved wash time estimations. With this new calculation, many part wash time estimates are reduced by over 30%. In order to take full advantage of the new wash time algorithm, you will need to reslice your part
  • Added Concentric Rings Metal X Test Print under Utilities > Test Prints. Cleaning and re-greasing the rails and bearings in the motion system of your Metal X printer every 500 print hours can maintain and improve gantry performance. This test print will help you determine whether the rail maintenance procedure should be performed. See the Motion System Maintenance support article for more information

Explore Markforged Additive Manufacturing University to access free online learning content.

 


 

Previous Version

Furnace Release Date: 2019-06-27
Furnace App Version: 4cc9527
Furnace Firmware Version: ab9e675

This release fixes an issue that resulted in Sinter-1 furnaces not executing the bakeout routine properly.

 


Previous Version

Furnace Release Date: 2019-06-18
Furnace App Version: a180f4a
Furnace Firmware Version: 147bda7
Printer Release Date: 2019-06-18
Printer App Version: a180f4a
Printer Firmware Version: f5f1323

This release contains new and improved metal features. Changes include:

Metal Printers

  • Added Raft Disabled (Alpha)! When disabling rafts, found under part settings, ensure your part geometry can print and sinter successfully without a raft
  • Improved sinter stability! While significantly improving dimensional accuracy by reducing part twist in the furnace, this feature may have a minor impact surface on finish and can be disabled under part settings
  • Lowered the target mass loss for washed parts from 4.2% to 4.1%. Eiger will now warn users when mass loss is less than 4.1%

Composite Printers

  • Various minor improvements

Sinter-1

  • Updated powder state workflow for improved safety

If you are unable to update your printer online, you can download a USB update here.

If you are unable to update your furnace online, you can download a USB update here.

Explore Markforged Additive Manufacturing University to access free online learning content.

 


 

Previous Version

Furnace Release Date: 2019-06-03-22:47:34
Furnace App Version: 3c76813
Furnace Firmware Version: 34b0f5f

 

This release restores 17-4PH sintering functionality for Sinter-1 customers who have not yet installed their High-Temperature Upgrade Kit. We encourage all customers to install their upgrade kit to ensure the full functionality of their furnace. Please contact your Partner if you have any questions on the upgrade kit.

 


 

Previous Version

Furnace Release Date: 2019-05-24-16:48:41
Furnace App Version: 8c9583d
Furnace Firmware Version: 34b0f5f
Printer Release Date: 2019-05-24-16:52:49
Printer App Version: 8c9583d
Printer Firmware Version: fbb850c

 

This release contains various quality of life improvements. Changes include:

Metal Printers

  • Added Machinable Part (Alpha)! This feature sets shell thickness to 1.5mm. For more information, see the documentation here

Composite Printers

  • Updated the unload material procedure to unify the process across all composite printers. For more information and an instructional video, see the updated Unload Plastic documentation

Sinter-1

  • Added an additional warning when cancelling a sinter run in the powder state

Further detailed release notes for this and past releases can be found here.
Explore Markforged Additive Manufacturing University to access free online learning content.

 


 

Previous Version

Furnace Release Date: 2019-04-26-20:36:39
Furnace App Version: 63ab98c
Printer Release Date: 2019-04-26-20:40:25
Printer App Version: 63ab98c

 

We're excited to introduce A2 tool steel and Onyx FR! This release also includes new metal features. Changes include:

Metal Printers

  • A2 is here! Contact your Markforged Partner to order material
  • Added a new automatic XY utility for improved printing; find the utility under Utilities > Print Head Alignment > Release Nozzle XY Offsets
  • New Support Structures are here! See the Alpha Support Structures Feature Guide to learn how best to use these new features

Composite Printers

  • Onyx FR is here for Industrial Series printers! Contact your Markforged Partner to order material and see the Composites Design Guide to learn more

Detailed software release notes are available here.
Explore Markforged Additive Manufacturing University to access free online learning content.

If you are unable to update your printer online, you can download a USB update here. If you are unable to update your furnace online, you can download a USB update here.

 


 

Previous Release: Eiger Hotfix, 23 April 2019

Metal Printers

  • Fixed an error in how Eiger calculates the cost of print jobs

 


 

Previous Version

Furnace Release Date: 2019-04-09-13:38:04
Furnace App Version: 9e57bff
Furnace Firmware Version: 3f726ee
Printer Release Date: 2019-04-09-13:59:13
Printer App Version: 9e57bff
Printer Firmware Version: 7c562d7

 

We're excited to introduce Nylon White! This release also includes general printing improvements. Changes include:

Metal Printers

  • Faster print times for many metal parts; to see this improvement, re-slice your parts
  • Updates to reduce metal and release jams

Composite Printers

  • Nylon White is here! Contact your Markforged Partner to order material and see here for best printing practices

If you are unable to update your printer online, you can download a USB update here. If you are unable to update your furnace online, you can download a USB update here.


Explore Markforged Additive Manufacturing University to access free online learning content.

 


 

Previous Version

Furnace Release Date: 2019-03-28 18:54:41
Furnace App Version: 678cbf0
Printer Release Date: 2019-03-28-18:55:46
Printer App Version: 678cbf0

 

This software release fixes a networking issue experienced by a small number of customers.

Explore Markforged Additive Manufacturing University to access free online learning content.

 


 

Previous Version

Furnace Release Date: 2019-03-06 23:58:57
Furnace App Version: 9d7ed04
Firmware Versions: bf18f94, 44c4717
Printer Release Date: 2019-03-18 20:57:50
Printer App Version: dfda26cc
Firmware Versions: b17ca8f, 4b893e0

 

This software release focuses on new features and performance improvements. More details are below.

Metal Printers

  • Alpha release: 50µm layer height! For 50µm printing, please use the newest metal nozzle. During the alpha period, please focus on small parts -- approximately the size of a golf ball or smaller. Print success may vary at this time; see here for more details.
  • Improved filling of small gaps in metal parts. To see the results you will need to re-slice

All Printers

  • Improved slicer performance for faster part generation
  • Various bug fixes including preventing blank screens after canceling a utility on a printer

Sinter-1

  • Various bug fixes and improvements

To upgrade to the latest firmware please use the following instructions: Firmware Upgrade Guide

If you are unable to update your printer online, you can download a USB update here. If you are unable to update your furnace online, you can download a USB update here.

To learn more about the Metal X, click here.


 

 

Previous Version (Furnace App Only)

Release Date: 2019-02-19 23:36:10
Furnace App Version: 21cf4b9
Firmware Versions: 17f8d68, 44c4717

 

This Sinter-1 software update focuses on increasing the success rate of runs and includes the following:

Sinter-1

  • Added a new regulator setting utility; if you are having issues with your inert or mix gas regulator pressures you can find it under Utilities > Pressure Systems > Regulator Setting Utility
  • Made various bug fixes and improvements

To upgrade to the latest firmware please use the following instructions: Firmware Upgrade Guide

If you are unable to update your printer online, you can download a USB update here.


Previous Version

Release Date: 2019-02-05-16:14:58
Printer App Version: 5ba664e
Printer Firmware Versions: 065fafd, 3c95465


This software release continued to focus on print quality. Specific changes include:

Composite printers

  • Added a new Underextrusion Troubleshooting utility. If you are worried about underextrusion, access this utility on a printer under Utilities > Maintenance > Underextrusion Troubleshooting

Metal printers

  • Various print quality improvements for better surface finishes and minor bug fixes

 


Previous Version

Release Date: 2019-01-09-18:21:13
Furnace App Version: 9058c1b
Firmware Versions: 8c35acf, 44c4717


This Sinter-1 software update included the following:

Sinter-1

  • Added H13 Tool Steel support

 


Previous Version

Release Date: 2019-01-02 
Firmware Version: a430be4

This release focused on releasing H13 and Metal X quality improvements. Changes include:

Metal Printers

  • Added H13 Tool Steel in Eiger, see here for more information
  • Added raft labels to metal parts, "S" for 17-4 and "H" for H13
  • Set default post-sintered layer height to 125um on all parts for improved quality, see the design guide for more information
  • Created a new expedited heating option from cold start on a Metal X
  • Added email notifications for Sinter runs
  • Improved the accuracy of warnings whether a part fits inside the Sinter-1

 

Sinter-1

  • Added support for the upgrade kit required for H13 sintering
  • Reduced the failure rate of the Mass Flow Controller by more accurately setting and measuring gas pressure

 


Previous Version (Furnace App Only)

Release Date: 2018-12-06 
Furnace App Version: 7b295d3

Sinter-1

  • Fixed the ability to consistently save Sinter-1 logs to USB
  • Added automatic radiation shield sensing
  • Updated exhaust filter management based on increased data

If you are unable to update your Sinter-1 online, you can download a USB update here.


Previous Version

Release Date: 2018-10-22-22:36:23
Printer App Version: 0d9200c
Firmware Version: 52cf073

All Printers

  • Improved the accuracy of print time estimates on all printers.

Metal Printers

  • Improved roof quality on overhangs. To see this improvement, re-slice your parts.

To learn more about the Metal X, click here.


Previous Version

Release Date: 2018-10-02-14:02:23
App Version: ef3dc44
Firmware Version: 7bb60b2

All Printers

  • New Calibration: customers with the Metal X, X3, X5, and X7 should recalibrate their encoders for improved detection of dislocations and out-of-material.

Composite Printers

  • Begin tracking under-extrusion on industrial series printers so we can flag printers for maintenance in the future.

Metal Printers

  • Reduce material jams and increase Metal X uptime by improving nozzle purges.

To learn more about the new Metal X, click here.


Previous Version

Release Date: 2018-09-18-22:06:51
App Version: 6dc7499
Firmware Version: eed203e

All Printers

  • Updated the wifi adapter driver to improve wifi connectivity
  • Added automatic weekly health check for all printers. Users will see a reboot during this time.

Composite Printers

  • Improved the accuracy of material metering
  • Fixed the fiber nozzle height utility on industrial printers

Metal Printers

  • Resliced on-board utility prints for more accurate test prints

Previous Version

Release Date: 2018-08-14-15:35:02
App Version: 6f87bad
Firmware Version: 1fe2e2e

All Printers

  • New Network Diagnostics utility located at Menu > Utilities > Network Diagnostics
  • Improved messaging on Bed Level utility

Metal Printing

  • Increased printer temperature data collection to assist troubleshooting
  • Various bug fixes and furnace improvements

 


Previous Version

Release Date: 2018-07-24-14:03:03
App Version: 6e8eeaa
Firmware Version: 1fe2e2e

All Printers

  • Improved queuing for cloud slicing to speed up processing

Composite Printers

  • Fixed bug where fans remain active when printer idle
  • Fixed bug where part Fill Density shows as NaN

Metal Printing

  • Various bug fixes and improved error management
  • Improved Furnace Static Pressure Test
  • Improved accuracy of gas supply readings

 


Previous Version

Release Date: 2018-07-10-15:54:43
App Version: 62a59f3
Firmware Version: 9ec174b

All Printers

  • Improved logging to help quickly debug customer field issues
  • Improved error handling including new messages

Metal Printing

  • Updates to slicer to improve slicing speed and print quality
  • Updated to most current pricing for 17-4PH Stainless Steel in cost calculations
  • Various improvements and bug fixes to reduce print pauses and furnace management

 


Previous Version

Release Date: 2018-06-22-18:59:18
App Version: 4db22ab
Firmware Version: 65c8e99

Composites

  • Fill Density (Material Settings) is now displayed as percent mass instead of percent max-allowed infill. For solid parts, select Solid Fill from the Fill Pattern menu.
  • Bug fixes for fiber nozzle calibration and laser bed leveling.

Metal

  • Updated multiple utilities to increase clarity.
  • Improved furnace safety purge processes.

All Printers

  • New ability to update spool weight mid-print without unloading and reloading material. You can now reset material amount by weighing the loaded spool on a scale and returning it to the drybox – no wasted material or waiting for nozzles to heat.
  • Added new material badges to prints in queue on the printer touchscreen.
  • Various improvements to material loading and unloading routines.
  • Bug fix for printers that were not responding to the Stop command from the printer home page in Eiger.

 


Previous Version

Release Date: 2018-05-31
App Version: e9815d2
Firmware Version: 3e1a49f

Metal Printing

  • Improvements to print quality. Updates in Eiger only.

Previous Version

Release Date: 2018-05-15-21:57:39
App Version: e9815d2
Firmware Version: 3e1a49f

Print Faster with Turbo Print

  • Introducing Turbo Print! Part infill prints at double speed. Turbo Print delivers great surface finish and cuts print times almost in half.
    • Turbo Print is available for any Onyx only part printed at 0.05, 0.1, or 0.125mm layer heights.
    • Turbo Print and Turbo Supports are both Beta features and default to *Off*. Turn them "On" in "Part Settings".

General Improvements

    • Updated login page look and feel
    • Various bug fixes

Firmware Updates

    • Updates to Out of Plastic Sensor functionality to reduce false positives (Industrial Series)
    • Faster pre-print scanning (Industrial Series)
    • Improved logging for errors
    • Various bug fixes

Metal Printing

    • Minor functionality updates for Wash and Sinter pages
    • Various bug fixes for the Metal X printer
    • Various improvements and bug fixes for Sinter-1

 


Previous Version

Release Date: 2018-05-08
App Version: b834c55
Firmware Version: 7a089c4

Eiger Improvements

  • Various bug fixes for composite printing

Previous Version

Release Date: 2018-04-16-20:07:24
App Version: b834c55
Firmware Version: 7a089c4

General Improvements

  • Improved time estimates for print jobs

Metal Printing

  • Various updates to software and firmware to improve metal printing


Previous Version

Release Date: 2018-03-22-14:27:35
App Version: de7a6eb
Firmware Version: a81a9e

Firmware Updates

      • Improved printing functionality and utilities for Metal X
      • Various bug fixes for all printers

To learn more about the Metal X, click here.


Previous Version

Release Date: 2018-03-14-16:34:46
App Version: 00c9356
Firmware Version: a8d1a9e

Firmware Updates

                  • Various bug fixes to improve printer setup

To learn more about the Metal X, click here.


Previous Version

Release Date: 2018-02-26-14:25:43
App Version: 2ad5d23
Firmware Version: 066a398

General Improvements

                    • Upgrades to the web server provide improved security and performance
                    • Markforged logo now prominently displayed in upper left corner

Firmware Updates

                    • Various Bug Fixes
                    • New logging enables improved debugging

Laser Scanning

                    • Eliminated unnecessary travel during scan in Industrial Series
                    • Various Bug Fixes

Metal Printing

                    • Metal Printing Workflow tracks individual parts
                    • Rafts and brims are now visible on the build page
                    • Internal view shows support material estimates and enables hide/show for supports
                    • Adds and improves printer utilities

To learn more about the Metal X, click here.


Previous Version

Release Date: 2017-10-05-22:39:16
App Version: 5a7803c
Firmware Version: 5c12119

Offline users with an X7 can now access laser scans

                    • After completing a print, scans can be saved to a USB drive. Scan data is stored in a Markforged Job File (MFJ).
                    • You can upload an MFJ file using the “Import Print Job” button on the print job history page.
                    • This feature allows uploading laser scans in both the online and local storage software.

Local Storage Icon

                    • When using the local storage software, a slashed cloud icon will now visually indicate that your part is stored offline.

To learn more about the Metal X, click here.


Previous Version

Release Date: 2017-09-25-22:36:38
App Version: 1a2ce2f
Firmware Version: 5c12119

Industrial Series Update: Increased Onyx Print Area

                    • The X3, X5, and X7 can now print Onyx-only parts in the purge line area at the back of the print bed.
                      • Onyx-only build area increased to 330mm x 270mm.

Metal X in Eiger

                    • Users can now select "Metal X" as a printer version in Eiger.
                      • With the printer version set to "Metal X", users can now select "Stainless Steel" as a material.
                      • Users can slice parts for 17-4 Stainless steel to see print time, material costs, and weight of part.

Improved Eiger Part View

                    • Eiger Part View is more streamlined to help users easily find settings that they may need to change.

Previous Version

Release Date: 2017-09-18-20:57:35
App Version: 8b16230
Firmware Version: 5c12119

Firmware Updates

                    • Various Bug Fixes

Previous Version

Release Date: 2017-07-03-16:49:43
App Version: bc42c09
Firmware Version: c08b0b4

Firmware Updates

                    • USB 3.0
                      • All printers now support USB 3.0 compatability.

Previous Version

Release Date: 2017-06-20
App Version: dd040cf
Firmware Version: c08b0b4

Eiger Updates

                    • Improved Project Workflow for Organizations
                      • You can now add parts you own to any project in your organization.
                      • Users cannot move other users' parts into or out of projects.
                    • New Preferred Units Setting
                      • On the account settings page, you can now choose "Metric" or "Imperial" as your preferred units.
                      • Newly imported parts will use those units be default.
                      • This setting also affects the units displayed for part weight and laser scan measurements.
                    • Increased Strength for Default Fiber Settings
                      • Default sandwich panel now has four layers of fiber on top and bottom, rather than three.
                      • Default fiber pattern is Isotropic for increased strength.

Previous Version

Release Date: 2017-06-02-17:53:44
App Version: dd040cf
Firmware Version: c08b0b4

New Feature: Turbo Supports

                    • Supports will now print significantly faster by default
                    • For parts that are already sliced, you will need to turn on "Turbo Supports" in the advanced settings.
                    • Learn more about Turbo Supports here: Supports and 3D Printing

Previous Version

Release Date: 2017-05-12-17:11:58-
App Version: d5ab7ad
Firmware Version: 4776cc4

Mark X only: Enhanced first layer print quality

                    • Please update your printer firmware

Eiger Update:

                    • Individual Printer Queues
                      • Your global print queue has been replaced by a print queue for each printer in your organization
                      • For those with prints in the global queue, we have moved them to an individual printer queue

Previous Version

Release Date: 2017-04-26-13:56:49
App Version: e65e1be
Firmware Version: 6c8a8d7

Printer Touchscreen Interface Update

                    • Larger buttons on printer touchscreen to increase readability and usability.

Mark X Update

Known Issues

                    • NONE

Previous Version

Release Date: 2017-03-15-16:58:52
App Version: 3f59bdd
Firmware Version: d292918

Mark X Update

                    • Laser now scans bed topography and actively compensates for elevation changes during printing.
                    • We now print a small calibration line on the left side of the print bed prior to every print.
                    • These changes result in better bed adhesion, less warping, improved surface finish, and more accurate parts.
                    • To take advantage of the new laser leveling function you will need to do the following:
                      1. Run the new laser level utility on your printer. For more information about running the Laser Leveling utility, please see the Level Print Bed support article.
                      2. Re-slice your parts in Eiger. This can be accomplished by initiating a print by opening a part from your library (note: you will need to re-create any saved builds and replace queued print jobs).
                      3. Scrape small test line from left side of printer after every print

Eiger Update

                    • Various Bug Fixes

Firmware Update

                    • Various Bug Fixes

Known Issues

                    • NONE

Previous Version

Release Date: 2017-03-02-15:01:51
App Version: da9c575
Firmware Version: a056528

Eiger Update

                    • Various Bug Fixes

Firmware Update

                    • Various Bug Fixes

Known Issues

                    • NONE

To learn more about the Metal X, click here.


Previous Version

Release Date:  2017-2-14-00:59:09
App Version: 8aafcc8
Firmware Version: b4c5708

Eiger Update

                    • Various Bug Fixes

Firmware Update

                    • Mark X Only: Travel moves will now be more quiet
                    • Various Bug Fixes

Known Issues

                    • NONE

Previous Version

Release Date:  2017-1-30-23:52:50
App Version: 98dbb82
Firmware Version: 51e04a2

Eiger Update

                    • New part rotation features now available
                      • Click any face of your part on the part page to make it face down on the bed.
                      • Click the 'Manual Rotation' button to use a graphical rotation tool.
                      • Check out the Support Article for more information.
                    • Various bug fixes and print quality improvements

Firmware Update

                    • Mark X Warning: All Mark X users must run the 'Calibrate Motor Encoders' utility after updating
                      • Utility found at Menu → Utilities →Advanced Utilities →Calibrate Motor Encoders
                    • Mark X Only: New homing routine is slower but more accurate
                    • New post-print feedback screen
                      • Use the 'Feedback' button after print completion to report part quality defects
                      • Check out the Support Article for more information.
                    • Print bed lowers to the bottom of the printer on pause
                    • Various Bug Fixes

Known Issues

                    • NONE

Previous Version

Release Date:  2017-1-08-19:18:33
App Version: ef8a661
Firmware Version: dc110b8

Eiger Update

                    • When using Concentric Fiber Fill, you can now choose which walls to reinforce
                      • All Walls (Default)
                      • Outer Shell Only (Previous Default)
                      • Inner Holes Only
                      • Options include:
                    • Time and material estimates are more accurate
                    • Mark X Only: You can choose from several "Scan Modes" for different balances of speed and resolution

Firmware Update

                    • Various bug fixes
                    • Mark X Only: Updated laser firmware for faster and more accurate scanning

Known Issues

                    • NONE

Previous Version

Release Date:  2016-12-14-23:48:07
App Version: 2f78137
Firmware Version: dc110b8

Eiger Update

                    • Breaking Change: Reduced average MFP file size by about 60%
                      • To continue printing, you MUST upgrade your printer firmware to a version later than 2016-11-01
                    • Various bug fixes

Firmware Update

                    • Various bug fixes

Known Issues

                    • NONE

Previous Version

Release Date:  2016-11-1-12:55:17
App Version: 8c13eaa
Firmware Version: 5723ffe

Eiger Update

                    • Support for Onyx Series Printers enabled
                    • Default plastic type set to Onyx for customers who can print it
                    • Organizations can now have up to 100 users (previously capped at 5)

Firmware Update

                    • Added support for Onyx Series printers
                    • Updated UI for material loading utilities
                    • Mark X update: Added automatic out of plastic detection

Known Issues

                    • MARK X users  who upgrade to the latest version of the firmware must also take the additional step of recalibrating their stepper encoders.

                      Please execute the following steps from the printer touchscreen:

                      Menu > Utilities > Advanced Utilities > Calibrate Stepper Encoders and follow the on screen instructions.

Previous Version

Release Date:  2016-11-17-13:52:47
App Version: f88c547
Firmware Version: 5723ffe

Eiger Update

                    • All users now have access to these software features:
                      • Single sign-on with Google available in account settings
                      • Two-factor authentication via text message available in account settings
                      • New 'Dashboard' page with printing statistics, available on left sidebar when viewing account settings

Firmware Update

                    • Load Plastic Utility
                      • In 'Load Plastic' utility, for Nylon a 'Full Spool' is now assumed to be 800cc
                      • To load an old 1000cc Nylon spool, select 'Partial Spool' and enter 1442 grams

Known Issues

                    • NONE

Previous Version

Release Date:  2016-11-4-20:19:56
App Version: defbc8c
Firmware Version: 5723ffe

General Bug Fixes

                    • This firmware update contains general bug fixes that should improve user experience.

Known Issues

                    • NONE

Previous Version

Release Date:  2016-11-1-12:55:17
App Version: 8c13eaa
Firmware Version: 5723ffe

New Eiger Features

                    • Additional Support for Mark X
                      • X - 330 mm (12.99 in)
                        Y - 250 mm (9.84 in)
                        Z - 200 mm (7.87 in)
                      • Larger Build Volume
                      • Laser Scanning for Dimensional Accuracy
                      • Camera for Real-Time Print Monitoring
                    • Cloud Slicing Available for All Users
                      • Slicing is faster AND you can continue to do other work on your computer while Eiger slices your part in the background.
                      • Users can enable or disable cloud slicing using the "cloud slicing" toggle in the Part View in Eiger
                      • Part slicing can now queue multiple parts to slice as soon as the current part completes.
                    • Print History and Print Queue are now Separate Pages
                    • Print History can now be Searched or Filtered
                    • Improvements to Plastic Print Quality

New Firmware Features

                    • Updated User Interface
                      • Some screen and features on the printer have been updated for an improved user experience
                    • Faster Print Head Homing
                    • Enables Mark X Specific Features
                      • Automatic Out-Of-Plastic Detection
                      • Laser Scan Bed Leveling Utility
                      • Laser Bed Level Check Before Printing

Known Issues

                    • NONE

Previous Version

Release Date:  2016-10-6-01:12:17
App Version: 58be9c8
Firmware Version: 65cd644

New Eiger Features

                    • Performance Improvements in the Layer Editor
                    • Preserve Custom Fiber Settings
                      • Custom Fiber edits in the Internal View will now be preserved if an unrelated setting is changed in the Part View.
                      • Pauses placed after layers will also be preserved.
                      • Changing the scale, rotation, layer height, or STL will cause any custom fiber settings to be lost.

Known Issues

                    • NONE

Previous Version

Release Date:  2016-09-20
App Version: b322eac
Firmware Version: 65cd644

New Firmware Features

                    • Wet Plastic Purge Line
                      • A thick purge line will now print before every print job, unless a print has been run in the last four hours, to ensure best possible results.
                      • The print purges your printer of material that has been sitting in the Bowden Tube and may be susceptible to moisture from the air.
                      • The purge line takes about five minutes to print and uses less than $1 worth of material.
                      • You can manually turn off the purge line, or print it manually, by going to Menu -> "Utilities" -> "Advanced Utilities" -> "Wet Nylon Purge".
                      • Wet Plastic Purge Line Utility Support Article.
                    • Confirm Cancelling Prints
                      • Your printer will now show an "Are You Sure?" prompt before cancelling a print to prevent accidental cancellation.

New Eiger Features

                    • New Material Badges
                      • On the library page in Eiger, parts will now have badges to show material type(s) used.
                      • Parts will show badges for both plastic type and fiber type.

Known Issues

                    • NONE

Previous Version

Release Date:  2016-09-08-17:55:02
App Version: 30a9f94
Firmware Version: 65cd644

New Firmware Features

                    • Fiber Nozzle Height Calibration Utility
                      • Utility to show if the printer's Fiber Nozzle is at the correct height.
                      • Users can print a test "staircase" part and swipe the Fiber Nozzle over it.
                      • The placement of the mark left from swiping the nozzle tells if the nozzle needs to be raised or lowered.
                      • Fiber Nozzle Calibration Test Print Support Article

New Eiger Features

                    • Display Print Quality Ratings On-Screen
                      • Print Quality ratings for finished prints will now appear on the print job page.
                    • Print Quality Improvement
                      • Updated the way prints with fiber generate to minimize the pull back of fiber on the corners of parts.

Fixes

                    • Accurate "Time Until Pause"
                      • Fixed a bug that was causing incorrect "Time Until Pause" to be displayed.
                    • Large Prints in Builds
                      • Fixed a bug that was causing large prints to generate off the build plate.
                      • Large prints can now be successfully placed on the build plate in Eiger.

Known Issues

                    • NONE

Previous Version

Release Date:  2016-09-01-19:55:20
App Version: 828d3bc
Firmware Version: 65cd644

New Eiger Features

                    • Faster Part Loading
                    • Users can no longer change "Plastic fill Type" in the Internal view.
                      • Users can only set a plastic fill type for the entire part, rather than setting it by layer.
                    • Automatically add a plastic layer above a fiber layer for additional part strength.

Known Issues

                    • NONE

Previous Version

Release Date:  2016-08-22-17:26:41
App Version: 06ffeec
Firmware Version: 65cd644

New Features

                    • Auto-Pause
                      • Presents users with the option to automatically pause the print when material is about to run out.
                      • Allows users to get the most out of a partial spool without running out of material during a print.
                      • Auto-Pause Feature Documentation Page
                    • Onyx Utilities
                      • Printers now include files to perform the Bed-Level Test Print and XY-Offset Calibration Test Print with Onyx.
                    • Fiber Jam Detection Utility Update
                      • Fiber jam detection can now be toggled on or off while a print is in progress.
                    • Time Until Next Pause
                      • The time remaining until the next scheduled pause will display on the printer page in Eiger and on the printer's touch screen.
                    • Print Queue
                      • Print queue page now groups identical items into a single row with a quantity of prints.

 

Known Issues

                    • NONE

Previous Version

Release Date:  2016-07-20-14:16:46
App Version: 2998ecd
Firmware Version: 65cd644

New Features

                    • Material Metering (All Printer Kit Types)
                      • All Printers will now track and calculate material as it's used
                      • Printers will warn users when they are attempting to print a part and there is not enough material loaded.
                    • Cloud Slicing (Enterprise Kit Type only)
                      • Slicing is faster AND you can continue to do other work on your computer while Eiger slices your part in the background.
                      • Enabled by default for all Enterprise Kit Printers using the "cloud slicing" toggle in the Part View in Eiger
                      • Part slicing can now queue multiple parts to slice as soon as the current part completes.

Known Issues

                    • NONE

Previous Version

Release Date:  2016-06-21-02:04:11
App Version: 1e4d9a7
Frimware Version: 65cd644

 

New Features

                    • Raise Part setting for short support sections
                      • This is a new setting slider under 'Supports' in Eiger that will raise a part off the bed 2mm
                      • Helps make short support sections easier to peel
                    • Brim now surrouds supports rather than printing under them
                    • Fiber Jam Detection (Mark Two Only)
                    • Fiber Jam Cleanup Utility (Mark Two Only)  
                      • First, when user presses a button, printer checks to see if the jam was real or false
                      • If it's a false jam, user is redirected back to pause screen
                      • If it's a real jam, user is walked through a fiber nozzle replacement procedure, then redirected back to pause screen
                      • User may resume print after fixing the fiber jam
                    • Check Bed Level Utility (Mark Two Only) 
                    • Adjust XY Offset Calibration (Mark Two Only)   
                    • New Material - Onyx(Mark Two Enterprise Kits Only)

Fixes

                    • Fixed an issuse where the printer would occasionally string over really small holes
                    • Fixed an issue that prevented exporting build from print queue

Known Issues

                    • NONE

Previous Version

Release Date:  2016-06-06-18:29:48
App Version: 3e22195
Frimware Version: 65cd644

 

New Features

                    • Enterprise Customers now have access to the Reporting Dashboard in Eiger
                    • USB Prints are copied to the printer, so the USB stick can be removed after the print starts
                    • Option to rate print quality via the printer touchscreen upon a successful print

Fixes

                    • Fixed an issue in which the print head would lock up on some machines after running utilities
                    • Fixed an issue in which file names with spaces were disallowed from running on the printer
                    • Fixed a protocol issue that lead to the print pause screen showing up before completely pausing

Known Issues

              • NONE