Connect Your Printer


Goals:

 

 

Before You Get Started

If you powered up your printer before adding your printer to your Eiger account, you will need to power cycle the printer before it will be connected to your account.


Connect via WiFi 

  1. Press the WiFi icon in the upper banner on your printer's touch screen.



  2. Press the "WiFi" icon.



  3. Press the "Configure" button to enter your Network information.



  4. Choose a network from the "Network Name" drop-down menu and enter your network password, if necessary.



  5. Press "Save" and wait for your printer to finish connecting.



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Connect via Ethernet (LAN)

To connect to your printer via Ethernet

  1. Plug your Ethernet cable into the Ethernet port.
    Note: Make sure your LAN (Local Area Network) uses DHCP.
  2. Power cycle your printer.
  3. Once your printer starts up, you should see the Ethernet Symbol in the upper right corner of the screen.



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Obtaining Your Printer's MAC Address

Your printer does not inherently have a way to view its IP address, but it does allow you to find the MAC Address for either Ethernet or WiFi.

To access your printer's MAC Address:

  1. Press the WiFi icon in the upper banner on your printer's touch screen.



  2. Press the icon for Ethernet or for WiFi depending on which MAC Address you'd like to access.
    Note: Your printer will display the MAC address of whichever connection option is currently enabled, even if the printer is unable to connect to the internet. Only one MAC address can be displayed at a time.



  3. Press the menu button in the upper right corner of your printer's touchscreen.



  4. Select the "Settings" tile from the available options.



  5. Select the "System Info" tile from the available options.



  6. Select the WiFi icon at the bottom of the screen.



  7. View your MAC address for the enabled connection option.

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Disable WiFi or Ethernet

To disable your WiFi or Ethernet:

  • Press the WiFi icon in the upper banner on your printer's touch screen.



  • Press the "Offline" icon.



Firewall Settings

Markforged products support DHCP only, there is no support for static IPs.

Printers will need to access the following hostnames on given ports.

Hostname
Port
Protocol
Required
Reason
s3.amazonaws.com 443 TCP Printer Operation
mfeiger-production.s3.amazonaws.com 443 TCP Printer Operation
cdn.eiger.io 443 TCP Printer Operation
www.eiger.io 443 TCP Printer Operation
*.pool.ntp.org 123 UDP Network Time Protocol
ipv4.connman.net 80 TCP   Online status checking 
data.logentries.com 443 TCP   Remote logging 
data.logentries.com 10000 TCP   Legacy setting for remote logging, only required if software version is older than 09/14/2018 

 

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